Surprise bandanas, thoughtfully curated for every dog in your pack.

MEMBERSHIP HELP

Dog bandana subscription FAQs

Get to know your monthly surprise, compare bandana sizes, and find clear answers about shipping, renewals, and order support.

Bark or Woof is a monthly surprise dog-bandana membership. Your first dog is $11.95 per month, and every additional dog in the same Pack receives 20% off the regular variation price. You choose Medium or Large for each dog; Bark or Woof curates the print.

Each enrolled dog receives one surprise bandana each month, plus two Bark or Woof stickers per bandana. All of your household’s bandanas and stickers arrive together in one custom Bark or Woof poly mailer.

Yes. Choose Add another dog in the Pack Builder, select Medium or Large separately for each dog, then choose your membership term. Your household total is shown before checkout.

Our size guide lists the physical dimensions of each bandana, not a guaranteed neck-fit range. Check those measurements before choosing Medium or Large. If you are unsure which will work for your dog, contact us before ordering.

The fulfillment system uses approved rotation data and shipment history to help avoid sending the same design again to an active household or dog. Availability still depends on size and current inventory.

Review checkout, your order confirmation, and My Account for the recurring amount and next payment date. Monthly plans renew monthly. Prepaid plans charge the full 3-, 6-, or 12-month term price at signup and renewal until canceled. See our subscription policy.

Sign in to My Account to review the actions available for your subscription. Complete changes before the next payment date shown in the account.

The listed sizes are bandana dimensions, not neck-size brackets. Please contact us for help choosing rather than relying on an unconfirmed neck-fit range.

Yes. Every dog added during setup keeps its own size selection, tracked separately through fulfillment.

Please contact us for help choosing a size for future shipments before your next shipment is processed.

Choose based on your individual dog’s comfort, not age or breed alone. Review the bandana dimensions in our size guide and contact us if you need help. Recheck fit as your dog grows or changes.

Accepted payment methods are shown at checkout. WooCommerce Subscriptions charges the recurring amount to the method saved to your account.
Cancellation options are shown in My Account for your subscription. Sign in to review the cancellation actions available to you there.
Sign in to My Account to review the pause and skip actions available for your subscription. Complete any change before the next payment date shown there.
The recurring amount and next payment date are shown in My Account and in your order communications, so you can review the current terms before your next payment is charged.

Your first shipment is scheduled for the next shipping date after signup, either the 1st or the 15th. Each enrolled dog receives one bandana per month, not one at both shipping dates.

Free U.S. shipping is included with the membership. Any other available destinations and charges are shown at checkout.
Contact the support contact listed in the site footer with your order details, and update the size on that dog’s subscription in My Account for future shipments.
Contact the support contact listed in the site footer to review the options available for your order.
Contact the support contact listed in the site footer with your order number and a description of the issue.

Our bandanas are made from lightweight, 120 gsm, 100% polyester fabric for everyday adventures and a fresh look each month.

Our fabric is 100% polyester, 120 gsm. We do not promise that it suits every dog’s sensitivities. Contact us with product questions before ordering.

Please contact us for care guidance for your bandana before washing or drying it.

Use the password reset link on the My Account sign-in page to receive a reset email.
Sign in to My Account and update the shipping address before the next payment date so it applies to the upcoming shipment.
Enter the recipient’s size and shipping details during setup. Billing and renewal follow the account used to purchase the membership.
Design availability depends on the current rotation, which may include seasonal options. Bark or Woof still selects the design each cycle.

Still need help? Use the verified support contact shown in the site footer.